New
Annoyed
by our old school ordering methods? Perplexed that some of our fine volumes are
not ALL available at Powells.com, Amazon or BN.com? Not to worry!
Send us an e-mail care of sdsupress_paypalorder@yahoo.com
and we will try to add your suggested volume to Amazon.com ASAP, so that you can get our ink to your eyes using the major
credit card of your choice with ease and security.
Terms
SDSU Press, and its imprint, Hyperbole Books, fill
orders by mail
or telephone (619-594-6220). Please specify items wanted, purchase order
number as needed, full address, telephone number, and shipping address
when different from billing address. Discount Schedule to the Trade: 40%
(Short discount items 20% maximum discount). All orders from individuals
must be prepaid in U.S. funds, either by personal check or money order.
For corporations, educational institutions, and libraries, our terms are
net 30 days. Please pay from invoice. For new accounts, initial orders
over $50 may be asked to prepay.
Shipping rates
$5 for 1 or 2 items; add $.50 for each item over
2. Additional charge for oversized or special shipping. All items are sent
fourth class bookpost unless other shipping means requested. Invoices will
be sent with shipment. For Canadian and other foreign shipments to individuals,
add $7.00 for 1 or 2 items, plus $1.00 for each item over 2 (orders sent
via international bookpost). Allow six to eight weeks for shipment overseas.
Please send International Money Order or check drawn on U.S. bank. We are
unable to accept credit-card purchases. All checks sent to us should be
made payable to SDSU Press.
Rush Orders
Specify date needed and method of shipment preferred.
Claims
Claims for shorts or damage must be made within
45 days of the invoice date.
Returns Policy
Returns should conform to the following guidelines
Please note:
1. In case of order fulfillment error,
we accept returns from all customers; otherwise, returns are accepted only
if the conditions below have been met.
2. First, books must be in saleable condition
to receive credit. Returns should be packed carefully in stiff cardboard
to prevent damage in shipment; books damaged in shipment to us will not
be accepted for credit.
3. In case of customer cancellation or overstock,
we will accept the return of any item in good condition up to one year
from the invoice date for credit at 50% of retail.
4. Claims for credit must cite our credit memo
number, not the purchaser's chargeback number.
5. Credits must be used within one year.
6. No refunds will be issued.
7. Invoice numbers are required for all returned
books.
All
orders and returns should be sent to:
San Diego
State University Press
720 Heber Ave
Calexico, CA 92231
Telephone orders or information
(619) 594-6220
E-mail all ordering queries to:
Sheila Dollente
SDSU Press Marketing Director &
Domestic and International Distribution Liaison
sdollent@mail.sdsu.edu
